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  • Results will be returned that contain all of the terms entered. For example searching for bus schedule would return anything that contains both bus and schedule in any order but not only bus or schedule by themselves.
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  • Support Center
    ... contact the Support Center through the following methods: To log a ticket or use the self-service tools (including online chat):Web www.charteroak.edu/support For critical issues requiring immediate assistance please call:Voice: 860-515-3709 The Support Center can help you with the following: Blackboard - logging into (including password resets) and using the system Webmail - logging into (including password resets) and the basics of using the system MyCharterOak - They will be able to assist you with logging in any problems will be escalated to our application support personnel...
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    Free-form Content
    ... or University in an administrative, supervisory, academic, research, or support staff position (including law enforcement unit personnel and health staff); a person serving on the Board of Regents... a volunteer or contractor outside of the College or University who performs an institutional service or function for which the College or University would otherwise use its own employees and who...
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    Changing Passwords
    ...How do I change my MyCharterOak password? If you do not have a Charter Oak Email account If you have forgotten your password, first attempt your login, you will then have access to a "forgot my password" link.   Click on the link and a new password will be emailed to you. If you have a Charter Oak email account At this time you cannot change your email password If you need a password reset  Please contact the Support Center at 860-515-3709 or access the online system at www.charteroak.edu/support       ...
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    Information for Staying Safe
    ...NEVER give out your passwords or your authentication codes to ANYONE, even if they are claiming to be Charter Oak IT Support or Blackboard Support! There have been real instances of sophisticated attacks against Charter Oak’s students, faculty and staff. These attackers have posed as Charter Oak Tech Support in order to attempt obtaining all the information and access necessary for commandeering... or has been done, reach out to support for that account using information provided on that company’s public website. (Not information provided in an email or text message.) When any holiday season...
    Natural Disaster Hotline
    ...Natural Disaster Hotline If you encounter a natural disaster such as a flood, hurricane, or fire and lose electricity or internet access, or otherwise cannot reach us, as soon as you are able, please use the contact information below to leave a voicemail/email to update us on your status and safety.  Please take a moment to write down this number or print out this message: Storm Line:  860-515-3702 Storm Email: registrar@charteroak.edu We will be here to support you as best we can. Please contact us should you encounter any issues. Please stay safe. The Registrar’s Office ...
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    Charter Oak Email
    ...Ch Site: Outlook Web Access URL: https://login.microsoftonline.com/ Contact: www.charteroak.edu/support Login: Email Username and Password All students are given an '@charteroak.edu' account when they matriculate or take a course. This account becomes the official communication channel between you and Charter Oak State College faculty and staff. Students, who choose to have their emails auto-forwarded to private (unofficial) email addresses, do so at their own risk. The college/university is not responsible for any difficulties that may occur in the transmission of the emails. See entire...
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    Welcome Visiting Students
    ... your username and password, please contact Tech Support at 844-889-9725.   *Students should NOT attempt to complete any assignments using a mobile or handheld device including tests, quizzes...
    Important News for New and Returning Students
    ... by following this link:  https://www.charteroak.edu/support ...
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