Jenzabar Campus Portal Features Help Hub

Payment Checkout

This feature enables you to make online payments. While you cannot make payments from this page, it must be available for the online payment features on the My Financial AccountsPayment Plan, and Student Home Page.

Tip

When you access the Payment Checkout page directly from the navigation, you will see a note that the feature can only be accessed from other financial related features.

When you click the Make a payment or Pay ahead on account buttons, the Payment Checkout page will automatically open in a new browser tab.

Note

You will be able to make a payment online only if your school has the online payment feature set up. If you do not see a Make payment button, you will need to contact your school’s business office to make any payments on your plan.

Making a payment online is quick and easy. Throughout the Campus portal you may see the green Make Payment buttons. When you click the button, you will be able to enter the amount you want to pay and continue to enter your credit card information.

From the Payment Checkout window, you will see the total account balance at the top. For quick payment, you can enter the amount you want to pay in the Payment Amount field then click the Continue payment checkout button at the bottom.

Tip

Any payment made on the total balance will automatically apply to the oldest balance first.

If you have a payment plan, you will see the Payment Plan Amount Due section (just below the Total Account Balance Amounts Due section). You will see a list of due dates and amounts, and can make a payment directly on a due date. If you make a payment for more than the due amount, any additional amount will automatically be applied to the oldest balance first.

If you have more than one payment plan, you can select the checkbox next to the plan title to open a list of due dates and amounts. You can pay on multiple plans by entering an amount next to the due dates. You will see a total amount at the bottom of the window.

Warning

Payment Amounts entered on the Total Balance and Payment Plans sections are cumulative. If you put an amount in the Total Account Balance Amount Due section and put an amount in the Payment Plan Amounts Due section, you will be paying the total of those amounts.

Be sure to check your final total at the bottom of the page before clicking Continue payment checkout.

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  1. From the Payment Checkout page, enter your Credit Card information and click Pay Now.

    Note

    On the Payment Form, you will see the standard payment fields which your school requires for making the payment online.

  2. Once you have completed the payment you will see the Payment Receipt page, and if you go back to the Campus Portal tab, you will see a list of the payments made.

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    Tip

    If a payment was not successful, you will see the payment listed in red with a payment failed message.

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